Question 1

Software programs that automate the execution of business processes and address all aspects of the process are called ERP Wizards.

Accepted Answer

False

Question 2

In value analysis,which of the following activities should be eliminated?

Accepted Answer

C

Question 3

Define organizational change management (OCM).

Accepted Answer

Managing the human behavior aspects of organizational change is called organizational change management (OCM).

Question 4

Process boundaries define which activities are to be included in the process.

Accepted Answer

The answer of Process boundaries define which activities are to...

Question 5

SAP recommends a system landscape for implementation.What are the three separate SAP systems used for this landscape?

Accepted Answer

The answer of SAP recommends a system landscape for implementation.What...

Question 6

The term process mapping is used interchangeably with flowcharting.

Accepted Answer

The answer of The term process mapping is used interchangeably...

Question 7

Beyond the simple tools of flowcharting,a helpful tool called ____ allows one to describe a business process in greater or less detail depending on the task at hand.

Accepted Answer

The answer of Beyond the simple tools of flowcharting,a helpful...

Question 8

Dynamic process modeling takes a basic process flowchart and puts it into motion using computer simulation.

Accepted Answer

The answer of Dynamic process modeling takes a basic process...

Question 9

Organizational change management is a trivial part of the implementation process.

Accepted Answer

The answer of Organizational change management is a trivial part...

Question 10

Define scope creep.

Accepted Answer

The answer of Define scope creep....

Question 11

A graphical representation of the movement or flow of concrete or abstract items is a spreadsheet.

Accepted Answer

The answer of A graphical representation of the movement or...

Question 12

A deployment flowchart is also known as a ____.

Accepted Answer

The answer of A deployment flowchart is also known as...

Question 13

In flowchart analysis,each activity in the process is analyzed for the value it adds to the product or service.

Accepted Answer

The answer of In flowchart analysis,each activity in the process...

Question 14

A graphical representation of a business process is known best as a ____.

Accepted Answer

The answer of A graphical representation of a business process...

Question 15

ERP software such as SAP has many business applications but none of them support business processes.

Accepted Answer

The answer of ERP software such as SAP has many...

Question 16

Any abstract representation of a process is known as a process model.

Accepted Answer

The answer of Any abstract representation of a process is...

Question 17

An assessment of disparities between an organization's current situation and its long-term goals is known as a swimlane assessment.

Accepted Answer

The answer of An assessment of disparities between an organization's...

Question 18

When doing process mapping,one of the most important tasks is to define the ____.These define which activities are to be included in the process.

Accepted Answer

The answer of When doing process mapping,one of the most...

Question 19

Which software program automates the execution of business processes?

Accepted Answer

The answer of Which software program automates the execution of...

Question 20

In value analysis,which of the following activities is defined as value for which the customer is willing to pay?

Accepted Answer

The answer of In value analysis,which of the following activities...

Quiz 7: Process Modeling, process Improvement, and ERP Implementation