Question 1

Primary emphasis in the economic model of social responsibility is on

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Question 2

Which of the following best describes the trend in social responsibility models used by companies?

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Question 3

In the 1970s, the Pinto, a subcompact car manufactured by Ford, was known to catch fire when rear-ended, even at inner-city speeds.This stripped consumers of their right to

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Question 4

When Ford discovered the fault with its Pinto model that caused the car to explode easily when hit from the rear, what action should it have taken to preserve basic consumer rights?

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Question 5

The Audi 5000S was investigated because of reported instances of unintended acceleration.The investigating body concluded that the acceleration was not a result of a system malfunction but was instead due to driver error.However, they also said that the awkward placement of the brake and accelerator pedals was the primary contributor to these driver errors.By designing this part of the 5000S in an ergonomically inefficient manner, Audi ignored which of the four basic rights of consumers?

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Question 6

Which president stated that consumers have the right to safety, to be informed, to choose, and to be heard?

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Question 7

The socioeconomic model of social responsibility places primary emphasis on _____.

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Question 8

____ consists of all activities undertaken to protect the rights of consumers.

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Question 9

Whirlpool fails to provide an instruction manual with a certain type of new washing machine.Which basic consumer right does Whirlpool's action violate?

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Question 10

Karen is the assistant manager of a midsized logistics firm.She believes her manager, Michael, has become carried away with supporting nonprofit organizations and encouraging employees to do community service.What argument would Karen most likely use to turn Michael to her point of view?

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Question 11

Which of the following is an argument against social responsibility?

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Question 12

Product labels on detergent that indicate ingredients and laundering methods are examples of which provision of Kennedy's consumer bill of rights?

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Question 13

An instruction pamphlet detailing steps for the care and use of a new electric appliance would fulfill which provisions of Kennedy's consumer bill of rights?

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Question 14

Wonder Bread advertised that its bread "builds strong bodies." This claim was considered deceptive and thus a violation of the consumer's right to ____.The claim was a violation not because it was untrue but because the same claim was true of other breads, and people seeing the advertisement might have thought that Wonder Bread was unique.

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Question 15

Erin decides to try out her new iron on the pesky wrinkles she has on her legs.She suffers rather severe burns and is infuriated with the manufacturer because she feels her right to safety has been violated.Is Erin correct?

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Question 16

The statement "Warning: The Surgeon General Has Determined That Cigarette Smoking Is Dangerous to Your Health" supports the consumers' rights to

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Question 17

One reason American business must be concerned about product safety is that

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Question 18

MasterCard sends a customer a memo that discloses the true cost of borrowing with each billing statement.It does this because it realizes that the customer has the right to

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Question 19

By ensuring that products are safe and reliable, the Food and Drug Administration and the Consumer Product Safety Commission are taking part in a movement known as _____.

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Question 20

The motion picture industry uses a rating system to describe the content of its movies.Movies are accompanied by ratings such as PG (parental guidance suggested) or R (not suitable for those under 17).This rating system satisfies consumers' right to

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Quiz 2: Being Ethical and Socially Responsible