Question 1

Affirmative action programs are the least controversial method of correcting job inequities created by past discrimination.

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Question 2

The Civil Rights Act of 1991 gave victims of discrimination the right to seek punitive damages from the firms that discriminated against them.

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Question 3

In one year's time, James developed gall bladder problems and needed surgery; he became a single parent; he willingly moved his older mom in to live with him in order to avoid placing her in a nursing home; and, he unexpectedly tore his rotator cuff playing softball during the summer. Overall, these are not considered circumstances that impact job performance because they fall outside of the workplace. HR managers need only be concerned with how James performs when he is at work.

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Question 4

HR is focused on issues directly related to a person's job and with things that happen at work, as opposed to concerns that may affect one's work such as elder care and child care, but are not directly related to work.

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Question 5

The concept of "reasonable accommodations" means that all workers should be treated in the same manner.

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Question 6

Congress has given the Equal Employment Opportunity Commission broad powers to issue guidelines for acceptable employer behavior concerning employment opportunities.

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Question 7

Recent federal law clearly and strongly supports the notion that companies must use strict employment quotas to correct for past discriminatory actions.

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Question 8

Elise is the manager in the finance department for a company that competes in a service industry. If her company is like most contemporary firms, Elise will leave almost all aspects of human resource functions to specialists in the human resource department.

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Question 9

The federal government has to minimized its role in human resource management.

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Question 10

Reverse discrimination is the term the EEOC uses to refer to activities designed to "right past wrongs" that resulted from discrimination against women and minorities.

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Question 11

The effectiveness of the EEOC has been limited because Congress never gave it any authority to enforce its mandates.

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Question 12

Although the purpose of affirmative action was to "right past wrongs" against minorities, subsequent laws were passed to reverse earlier decisions that required some industries to maintain employment quotas when it came to the hiring of minorities.

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Question 13

Title VII of the Civil Rights Act of 1964 prohibits discrimination in hiring, firing, or compensation, based on race, religion, creed, sex, or national origin.

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Question 14

San Diego State University continues to serve its employees fatty meats and dairy products in its cafeteria and vending machines because it's cheaper; it does not want to promote one choice over another; and, it can convert any waste from these products to compost.

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Question 15

Rick is in his early sixties. A few years ago he had planned to retire by the time he was sixty, but when the time came, he decided to continue working. In fact, not only is Rick still working, he has no intention of retiring or setting a time when retirement might occur. Rick's decision to keep working into his late sixties is unusual in today's labor market.

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Question 16

Most firms have trouble implementing the structural changes required by the Americans with Disabilities Act.

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Question 17

Robotek International is a rapidly growing firm specializing in the production of sophisticated robots. One of the major problems Robotek is likely to face is a shortage of qualified workers.

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Question 18

The Civil Rights Act of 1964 did not do enough to discourage discriminatory practices in the workplace.

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Question 19

The EEOC sets guidelines that human resource managers follow in the process of hiring and dismissing employees.

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Question 20

Last year Adam lost his job as a skilled welder at an automobile assembly plant. After looking for work for several months, he finally accepted a job as an unskilled laborer at a local nursery. Although he is pleased to have work, Adam feels that his new job doesn't use his skills to their full potential. Adam is an example of an underemployed worker.

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Quiz 11: Human Resource Management: Finding and Keeping the Best Employees